Terms & Conditions

1. Introduction Welcome to DigiHomeStore.com (“Site”), owned and operated by DigiHomeStore (“we,” “our,” or “us”), based in Lahore, Pakistan. These Terms & Conditions (“Terms”) govern your access to and use of the Site and the purchase and use of digital products and services available through the Site.

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

2. Definitions

“Digital Products”: Refers to all downloadable or online-accessed products sold on the Site, including but not limited to WordPress themes, Canva templates, AI-generated reels & video bundles, ChatGPT prompt bundles, and forms.
“Services”: Refers to services offered, such as Astra theme installation.
“User,” “You,” “Your”: Refers to the individual or entity accessing or using the Site and purchasing products/services.

3. Eligibility By using the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

4. Products and Services

4.1. Digital Products:
- License Keys: WordPress themes are sold with associated license keys for updates and support as specified on each product page. The terms of these licenses (e.g., single site, multiple sites) will be clearly stated.
- Canva Templates: Provided for use within Canva’s platform. Users are responsible for having a Canva account and understanding Canva’s terms of service.
- AI-Generated Content: Reels, video bundles, and ChatGPT prompts are provided “as-is” for creative use. Users are responsible for adapting and verifying content generated by AI for their specific needs.
- Usage Rights: Unless otherwise specified, digital products come with a standard license for personal and commercial use, strictly prohibiting resale, redistribution, or sharing of the original files.
4.2. Services (e.g., Astra Theme Installation):
- Specific terms, scope of work, timelines, and requirements for services will be detailed on the respective service page or agreement.
- Users are responsible for providing necessary access and information promptly for service completion.
4.3. Product Descriptions: We strive to ensure that all product descriptions, pricing, and availability are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

5. Pricing and Payments

All prices are listed in [Specify Currency, e.g., USD, PKR] and are subject to change without notice.
We use secure third-party payment gateways (e.g., WooCommerce Payments, Stripe, PayPal) to process all transactions. We do not store your full payment card details.
By purchasing a product or service, you agree to pay the specified price.

6. Refunds and Returns

6.1. Digital Products: Due to the nature of digital goods, which are instantly delivered and cannot be “returned,” all sales of digital products are generally final and non-refundable.
6.2. Exceptions for Digital Products: Refunds may be considered only in specific circumstances, such as:
- The product is proven to be entirely non-functional and efforts to resolve the issue with our support team have failed.
- A duplicate purchase was made in error (must be reported immediately).
- A significant misrepresentation in the product description is clearly demonstrated.
- Refund requests for non-functional products must be submitted within [e.g., 7 days] of purchase, providing clear evidence of the issue.
6.3. Services: Refund policies for services (e.g., Astra installation) will be outlined in the specific service agreement or on the service page. Generally, partial refunds may be offered based on the work completed.
All refunds are at the sole discretion of DigiHomeStore.com. To request a refund, please contact our support team at [Your Support Email Address].

7. User Accounts

To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account password and are solely responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of DigiHomeStore.com or its content suppliers and protected by international copyright laws.
The Digital Products sold on the Site are protected by copyright. Your purchase grants you a license to use the product as specified, not to own the intellectual property. Unauthorized reproduction, redistribution, or resale of any Digital Product is strictly prohibited.

9. Prohibited Uses You agree not to use the Site or its content:

For any unlawful purpose.
To solicit others to perform or participate in any unlawful acts.
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To upload or transmit viruses or any other type of malicious code.
To collect or track the personal information of others.
To spam, phish, pharm, pretext, spider, crawl, or scrape.
For any obscene or immoral purpose.
To interfere with or circumvent the security features of the Site.

10. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall DigiHomeStore.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Indemnification You agree to indemnify, defend, and hold harmless DigiHomeStore.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. Severability In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

13. Termination The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

14. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of Pakistan, specifically the laws applicable in Lahore, Punjab. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Lahore, Pakistan.

15. Changes to Terms & Conditions We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

16. Contact Information Questions about the Terms should be sent to us at support@digihomestore.com.